Reconciling vTill against the contents of the cash drawer is good business practice and vTill helps you to achieve this by providing a comprehensive report detailing the transactions that have been entered together with summary information for the various payment methods (i.e. cash, card and cheque).

To start reconciling vTill press the Reconcile button under Other Tasks on the main vTill page to display the following form.

This form shows the amount of cash and the value of card and cheque transactions currently in the till. These figures reflect the value of sales and refund entered since the till was last reconciled and any cash added and removed from vTill. These totals should agree with the contents of your cash drawer.

A detailed report of the session since it was last reconciled can be produced using Microsoft Excel by pressing the Print Report button. The spreadsheet produced contains 3 worksheets as follows:

• Reconciliation: This worksheet shows the total values sales and refunds entered since the last reconciliation, the amount taken by cash, card and cheque, and the amount added and removed from vTill. These figures are then used to arrive at the totals which should correspond to the amount currently in your cash drawer.
• VAT: This worksheet shows how much VAT has been charged on sales and refunds since the till was last reconciled and can be used to help you record the transactions in your accounting system.
• Transactions: This worksheet lists every single transaction entered since the till was last reconciled, showing each individual item selected from the price list and how each transaction was paid. The column headers have "auto filter" enabled to make it easy for you carry out further analysis of the transactions that have been entered.

For audit purposes you may find it useful to save or print this spreadsheet as a permanent record of the transactions that have been entered.

When you have reconciled the contents of your cash drawer against vTill you should press the button to complete the reconciliation. This will mark each transaction as reconciled and reset the till ready for the next session.

How should I reconcile my cash drawer against vTill?

The best way of reconciling your cash drawer against vTill is to work out three totals for your cash drawer by adding up the value of cash, then card transactions and finally cheques. You can then compare these three totals with the corresponding totals on vTill's the reconciliation page.

What should I do if the contents of the cash drawer do not agree with vTill?

If the contents of your cash drawer do not agree with vTill then the first step is to account for the difference. There are a number of reasons why this might have happened and these include mislaid card/cheque documents, errors made when add or removing cash from the till, the wrong change being given, an incorrect amount tendered and, unfortunately, fraud and theft. There is not much you can do if the cash figures do not agree other than to thoroughly investigate why the difference occurred and then enter an adjustment (see below). However if the totals of the card or cheque transactions don't agree then you can use the Transactions page on the reconciliation report to filter the heading of the Subtype column for the value "Card" or "Cheque". You can then print a list of card or cheque transactions which you can use to check against your card receipts and cheques. This approach will allow you to identify exactly which card receipts are missing or which have been entered with an incorrect value.

How can I adjust the amount vTill reports is in the cash drawer?

If you find the need to change vTill's figures then the only way to do this is to enter a sale (if you have too much in the cash drawer) or a refund (if too little) to adjust the figures. This can be achieved using the [Special] button in the price list and an appropriate description (e.g. Till Correction). When you record the payment to finish the adjustment you should use the payment method (i.e. cash, card, cheque) corresponding to the figure which failed to reconcile.

Can I reprint the reconciliation report?

You can reprint a reconciliation report after vTill has been reconciled by selecting the required Reconciliation Point from the drop down on the Reconcile Till page.