Once you have setup the vTill price list in Booking Pro, recording a sale or a refund is very straight-forward and is completed using the following 3 steps:
Selecting the transaction type
You can record both sales and refunds using vTill and the type of transaction currently selected is shown in the transaction summary area of the main vTill display as shown below.
To help you easily distinguish between the two types of transaction, sales are indicated using a the green background whilst refunds are highlighted using red.
Most transactions you enter into vTill will be sales rather than refunds and by default vTill will be ready to enter a sales transaction and you won't need to take any special action to select the transaction type. However when you need to enter a refund simply press the Refund button under New Transaction.
Once you have selected the appropriate transaction type you can start selecting the charges you need to make.
Selecting the charges
The charges (or refunds) you want to make are selected from the price list as illustrated below.
Charges are selected simply by pressing the corresponding price list button once for each charge you wish to make. If the charge isn't shown on the price list page currently displayed you can use the next 
and previous 
buttons to navigate the price list. Alternatively you can use the Search option to restrict the list of charges to just those containing the text you enter.
When you have finished searching simply press the X button to return the price list to normal.
The charges (or refunds) you selected are displayed in the Transaction Summary area of the main vTill display as shown below.
Taking the payment
When you have selected all of the charges (or refunds) you need to make you are ready to take the payment. This is achieved using one of the three buttons underneath Take Payment.
You have the option of recording the payment or refund using one (or more) of the following three methods: cash, card or cheque. This is achieved by pressing the corresponding button and will display a form which you can use to enter the amount they have tendered as illustrated below.
Simply enter the amount they have tendered and press the ü button.
If they are paying by card or cheque you can also enter a Reference to help you reconcile the vTill transaction with the card or cheque documentation. For example you could use the authorisation code printed by the card terminal on card receipt or the account number printed on the cheque.
If they are paying using several different methods (e.g. cheque and cash) then you can press the corresponding button again. As soon as they have tendered more than the value of the transaction, the transaction will automatically finish and a form displayed showing how much change should be returned to the customer.
Pressing the ü button will finish the transaction and if vTill is configured to print receipts one will be automatically printed.
vTill is then ready to enter another transaction.
How can I cancel a transaction which I've entered incorrectly?
If you have entered one of the lines incorrectly you can select the corresponding line and press the Void Line button to just remove that line. If you need to cancel the whole transaction then you can press the Void All button. Once you have taken payment and finished a transaction the only option is to reverse it by entering a refund.
Can I record the payment of a booking?
You can record the payment of a booking by pressing the Booking button under Pay For on the main vTill page. This will display the Advanced Find form showing all unpaid bookings for today. You can then double-click the required booking to add it to the transaction summary. You can then use the buttons under Take Payment to complete the transaction.
Can I record the payment of a booking from the Calendar?
You can record the payment of a booking from the Calendar using the View Date Booked task under Common Tasks. This will give you the option of pressing a Pay using vTill link which will automatically add it to vTill so that you can take the payment and finish the sale.
Can I record the payment of an invoice?
You can record the payment of an invoice by pressing the Invoice button under Pay For on the main vTill page. This will display Booking Pro's Receipt page to allow you to record the receipt against the Hirer. When you save the receipt it will automatically produce a printed receipt (if configured to print them) and store a record of the payment in vTill.
Can I enter a transaction against a specific Hirer?
Transactions can be recorded against an individual Hirer by pressing the Hirer button at the top of the vTill page. Once you have selected a Hirer you cannot change it without voiding the transaction.
Can I reprint a receipt?
You can reprint receipts in two ways:
- If you haven't started a new transactions you can reprint the last one by pressing the Print button under Take Payment.
- If the receipt you want to reprint isn't the most recent one then you can use the Find button under Other Tasks. This will display the Advanced Find form which you can use to locate the corresponding receipt. Double-clicking the receipt will then reprint it.
Can I enter a price which isn't on the Price List?
You can enter a price which isn't on the price list by pressing the [Special] button in the Price List. This will display a form which will allow you to enter the details of the charge.
This is used as follows:
- Item: Enter a description of the charge being made.
- Unit Price: Enter the price of the item being supplied.
- Quantity: If more than one of the items is being charged, enter the number required.
- VAT Rate: Select the rate of VAT being charged on the items.
The Total value of the special charge will be automatically calculated so you just need to press the ü to add the charge to the transaction.
Can I change the price of a charge?
You can change the price charged for an item on the Price List by pressing the Edit Line button under Other Tasks.